Social Responsibility

Pursuit on Business Ethics and Compliance

As a socially responsible company, RAYBEN conducts all business activities in accordance with the highest standards of business ethics and adopts a "zero tolerance" policy towards any form of misconduct and unethical behavior. We strictly comply with all applicable laws and regulations. Since 2022, all of our employee has signed the "RAYBEN Employee Confidentiality and Integrity Agreement".  The company emphasizes the regularity, broadness, and effectiveness of business ethics education, organizing at least one business ethics training session every year for leaders, key staff, and general employees. The company continuously strengthens the construction of anti-corruption and anti-commercial bribery management systems, consistently reiterates the principles of integrity and honest cooperation to partners, signs the Supplier Code of Conduct and Integrity Commitment, and provides complaint channels to encourage whistleblowers to report violations. We standardize employee and ethical risk assessment and risk management, establishing integrity management as the core value of the company. Employees should adhere to policies regarding the acceptance of benefits and the declaration of conflicts of interest when handling company affairs. Through control planning, we reduce and eliminate various risks that conflict with policies. The company requires annual risk identification and assessment work. We strictly follow the annual audit plan to conduct audits and check the rectification status through processes.

Cybersecurity and Privacy Protection

With the improvement of RAYBEN IT system, the continuous advancement in business and data digitization, and the stengehening of product quality tracking systems, the urge for information security optimization for continous and stable business operation is obvious . Through organization optimization, we gradually implement networked information security for data loss prevention and security audits, and will continue to increase the protection of third-parties (customers, suppliers, etc.) data, ensuring customer data security and traceability.

Over the past three years, our information security leadership team has fully deployed antivirous software, launched data protection firewalls for data, and network access products, to establish of a network security early warning and response mechanism. This has achieved secure access control of the company's network, regularly addressed high-risk hidden assets through security analysis reports, and achieved 100% coverage of IT terminal device security. The number of confidential data leaks of stakeholders has remained zero for the past three years, and the ability to handle network attack incidents has further improved, with an expected handling rate of over 95% by 2025. Additionally, through the isolation of internal and external Wi-Fi networks, we effectively prevent various risks of data leakage.

Green Procurement

RAYBEN strictly controls the environmental compliance of all procured materials. All materials used in the production must meet RoHS2.0 requirements and comply with policies on occupational health, green and safe supply, waste discharge environmental indicators, and conflict minerals management.  We achieve error prevention and traceability through standard audit protocols and process. At the same time, the company continuously promotes the sustainable development capability of the supply chain through supplier certification and performance score management. 

In the selection and  development of any new suppliers, RAYBEN strictly follows the principles of fairness and impartiality, to conduct comprehensive comparative evaluations in terms of qualifications, regions, after-sales service, cost, delivery time, social responsibility, risk assessment. 

Conflict Minerals Management

The company is committed to responsibly sourcing tin, tantalum, tungsten, gold, cobalt, mica, and other mineral raw materials used in products. Following the "OECD Due Diligence Guidance for Responsible Supply Chains of Minerals from Conflict-Affected and High-Risk Areas," we promote suppliers to formulate policies to prevent and mitigate the risk of minerals in their products directly or indirectly funding or benefiting groups in high-risk areas that may contribute to severe human rights abuses, severe environmental harm, severe health and safety hazards, and severe corruption. Based on the Responsible Minerals Initiative (RMI), the company collaborates with suppliers to address conflict minerals issues, using the RMI Conflict Minerals Questionnaire to conduct supply chain investigations, initiating supplier due diligence annually, tracking the mineral sources in their products step by step, identifying the smelter list, and sharing investigation results with customers. In 2022, the company had three suppliers involved in 3TG metal procurement, and the smelters procured by the suppliers were all certified by the RMAP.

Supply Chain CSR Management

The company's supply chain social responsibility strategy aims to continuously develop suppliers with common CSR values, comprehensively enhancing the economic and social benefits of business cooperation. By aligning with industry benchmarks, we identify the current status and deficiencies of suppliers in terms of sustainable development, helping those with deficiencies to make progress together, ultimately reaching industry-leading levels.

New Supplier CSR Management

Before introducing new suppliers, the company conducts on-site reviews of their products, safety, environment, labor, and human rights. Product samples undergo large, medium, and small tests to ensure quality standards are met. Suppliers that meet the requirements and pass the evaluation are added to the list of qualified suppliers.

Before signing agreements with qualified suppliers, they are required to sign agreements such as the "Supplier Code of Conduct," "Safety and Fire Notification," "Mutual Confidentiality Agreement," "Basic Supply Contract," "Environmental Agreement," "Hazardous Substance Compliance Statement," and "Integrity Commitment." This ensures that suppliers establish social responsibility goals aligned with the company, confirm that the materials provided meet hazardous substance control requirements, and continuously promote mutual progress.

New Supplier Performance Management

Based on sustainable development management requirements, the company evaluates suppliers' CSR performance across nine dimensions. For key and important suppliers with C/D performance ratings, improvements are promoted through the submission of improvement reports, on-site audits, and reduced procurement volumes.